Shipping Policy for Jace Tools
At Jace Tools, we are committed to providing a seamless shipping experience for our customers. Please review our shipping policy below:

Order Processing

 All orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped. Please ensure that your shipping details are correct to avoid any delays.

Shipping Costs

 Shipping charges are calculated based on the weight of the items and the destination. The exact cost will be displayed at checkout before you finalize your order.

Packaging

 We ensure that your items are securely packaged to prevent damage during transit. Our team uses high-quality materials to ensure the safe arrival of your products.

Tracking Information

 Once your order has been shipped, you will receive tracking information via email so you can monitor the progress of your delivery.

Undeliverable Packages

 If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for any re-shipping charges.

Customs and Import Duties

 For international orders, please note that you may be subject to import duties and taxes, which are imposed once the shipment reaches your country. These charges are your responsibility.

Lost or Damaged Items

 If your item is lost or damaged during shipping, please contact us immediately. We will assist you in filing a claim with the carrier and offer a solution to resolve the issue.

For any additional inquiries, feel free to contact us at [email protected].